Terms of Service

Effective Date: September 1, 2025

These Terms of Service ("Terms") constitute a binding legal agreement between you and Synorb Inc. ("Synorb," "we," "us," or "our") governing your use of our machine-readable intelligence platform, API, MCP integration, data streams, and related services (collectively, the "Services").

1. Service Description

Synorb provides machine-readable intelligence through three types of data streams:

• Discovery Streams: Summaries and structured extracts from web content including news, podcasts, blogs, and reports
• Narrative Streams: Textual narratives generated from numerical and statistical data sources
• Research Streams: Research reports and analysis written for machine consumption

Access is provided via API, MCP (Model Context Protocol) integration, and a web-based dashboard.

2. Account and Credentials

2.1 Account Creation

You must provide accurate and current information when creating an account. You are responsible for maintaining the confidentiality of your API keys, tokens, and login credentials.

2.2 Account Security

You are solely responsible for all activity conducted under your account. You must notify us immediately of any unauthorized access or security breach.

2.3 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts.

3. License Grant and Restrictions

3.1 Limited License

Subject to these Terms and payment of applicable fees, Synorb grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes.

3.2 Permitted Use

You may:

• Access streams through our API or MCP integration
• Use stream data to power your internal products, services, and AI systems
• Store and process stream data for your internal operations
• Display insights derived from stream data within your organization

3.3 Prohibited Use

You may not:

• Resell, redistribute, or sublicense stream data or the Services to third parties
• Provide stream data to your end users who have not purchased their own Synorb license
• Share API keys or credentials with unauthorized parties
• Reverse engineer, decompile, or attempt to extract source code from the Services
• Use the Services for illegal purposes or to develop competing products
• Exceed rate limits or attempt to circumvent technical restrictions
• Scrape, crawl, or mass-download content outside normal API usage patterns

3.4 Enterprise Requirements

Enterprise organizations (generally defined as companies with more than 100 employees or more than $10 million in annual revenue) must subscribe to an Enterprise tier license. Standard licenses may not be used for enterprise-scale operations.

3.5 Acknowledgment of Data Characteristics

You expressly acknowledge and agree that:

• Stream data is derived from automated processing of third-party sources and may contain errors, inaccuracies, omissions, or delays
• Synorb makes no representations regarding the accuracy, reliability, completeness, timeliness, or fitness for any particular purpose of stream data
• You assume all risks associated with your use of stream data
• Stream data is provided for informational purposes only and does not constitute professional, financial, legal, medical, or other advice
• You will independently verify any critical information before relying on it for business decisions
• Synorb has no obligation to correct, update, or supplement any stream data

4. Payment Terms

4.1 Fees

You agree to pay all fees for your selected plan as described on our pricing page. Fees are non-refundable except as required by applicable law.

4.2 Billing

Payment is due in advance for the selected billing period (monthly or annual). We will automatically charge your designated payment method through our third-party payment processor (Stripe) at the start of each billing cycle.

4.3 Price Changes

We may change our pricing with 30 days' advance notice. Continued use of the Services after the notice period constitutes acceptance of the new pricing.

4.4 Late Payment

Failure to pay may result in immediate suspension or termination of your account.

4.5 Taxes

All fees are exclusive of applicable taxes. You are responsible for all sales, use, value-added, and other taxes (excluding taxes on Synorb's income).

5. Data and Content Ownership

5.1 Synorb Content

All stream data, documentation, software, and platform content remain the exclusive property of Synorb. These Terms grant no ownership rights to you.

5.2 Your Data

You retain ownership of data you submit to the Services (such as query parameters and API requests). You grant us a license to use this data to provide and improve the Services.

5.3 Feedback

Any feedback, suggestions, or recommendations you provide become our property and may be used without compensation or attribution.

6. Disclaimers and Limitations of Liability

6.1 NO WARRANTIES

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TIMELINESS, COMPLETENESS, RELIABILITY, NON-INFRINGEMENT, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR OPERATE ERROR-FREE.

6.2 Specific Disclaimers

SYNORB EXPRESSLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES, AND GUARANTEES REGARDING:

• Data Accuracy: The accuracy, correctness, completeness, reliability, precision, or validity of any stream data, summaries, narratives, or research content
• Data Timeliness: The timeliness, currency, freshness, or up-to-date nature of any data
• Data Updates: The frequency, regularity, consistency, or timing of data updates or refreshes
• Service Availability: Uninterrupted, continuous, or error-free access to the Services
• Data Sources: The quality, reliability, accuracy, or completeness of third-party data sources
• Automated Processing: The accuracy of automated processing, extraction, or analysis algorithms
• Suitability: That the Services will meet your specific requirements or expectations
• Outcomes: Any particular results, performance levels, or benefits from using the Services

6.3 Third-Party Data Disclaimer

Stream data is derived from third-party sources including news articles, podcasts, blogs, reports, websites, databases, government publications, and statistical sources. SYNORB DOES NOT AUTHOR, VERIFY, ENDORSE, GUARANTEE, OR TAKE RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR APPROPRIATENESS OF THIRD-PARTY CONTENT.

Discovery Streams contain summaries and extracts from content created by third parties. Synorb functions solely as a technology platform and is not responsible for errors, omissions, defamation, intellectual property infringement, or other issues arising from underlying source material.

Narrative Streams are generated through automated processing of numerical and statistical data. AUTOMATED TEXT GENERATION MAY CONTAIN ERRORS, MISINTERPRETATIONS, INACCURACIES, OR MISLEADING STATEMENTS in the transformation of quantitative data into narrative form.

Research Streams consist of analysis and interpretations that REPRESENT OPINIONS AND ASSESSMENTS THAT MAY PROVE INCORRECT, INCOMPLETE, OR INACCURATE.

6.4 Not Professional Advice

THE SERVICES AND ALL STREAM DATA ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE:

• Financial, investment, trading, or securities advice or recommendations
• Legal advice, legal opinions, or legal analysis
• Medical, health, clinical, or diagnostic advice
• Tax or accounting advice
• Professional consulting services of any kind
• Recommendations to buy, sell, hold, or trade any security, asset, or instrument
• Predictions, forecasts, or projections that should be relied upon for decision-making

YOU MUST CONSULT QUALIFIED PROFESSIONALS BEFORE MAKING DECISIONS BASED ON STREAM DATA.

6.5 Updates, Corrections, and Error Resolution

(a) No Obligation. Synorb has no legal obligation, duty, or requirement to:

• Update or refresh any stream data after initial publication
• Correct errors, inaccuracies, or omissions discovered in stream data
• Investigate reported data quality issues or complaints
• Notify you of errors, changes, updates, or corrections
• Monitor stream data for accuracy, completeness, or quality control
• Withdraw, retract, issue corrections for, or flag incorrect information
• Respond to error reports, quality feedback, or support requests

(b) Discretionary Efforts. While Synorb may, in its sole discretion, make commercially reasonable efforts to address reported errors, improve data quality, update source data, investigate issues, or respond to customer feedback, SYNORB MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE THAT:

• Any errors will be corrected or addressed
• Corrections will be made within any particular timeframe or at all
• You will be notified of corrections, updates, or changes
• Error reports will be investigated, acknowledged, or resolved
• Data quality will improve or meet any particular standard
• Any corrective action will be taken

(c) No Admission or Obligation. Any efforts by Synorb to address errors, improve data quality, investigate issues, or respond to reports are:

• Entirely voluntary and within Synorb's sole discretion
• Not an admission of fault, liability, breach, or error
• Not a commitment or promise to continue such efforts
• Not a waiver of any disclaimers, limitations, or protections in these Terms
• Not the creation of any duty, obligation, or expectation

(d) No Reliance on Past Performance. You may not rely on past corrections, responsiveness, or improvements as creating any expectation of future performance, and Synorb's acknowledgment of any issue does not constitute a promise to resolve it.

6.6 Service Modifications

Synorb may, at any time and without notice:

• Modify, suspend, discontinue, or remove any stream, feature, or functionality
• Change data schemas, formats, structures, or delivery methods
• Alter processing algorithms, methodologies, or data sources
• Remove or replace data sources or providers
• Change update frequencies, refresh schedules, or availability

YOU ACKNOWLEDGE THAT THE SERVICES MAY CHANGE WITHOUT NOTICE AND SYNORB HAS NO OBLIGATION TO MAINTAIN ANY PARTICULAR FEATURE, STREAM, DATA SOURCE, OR LEVEL OF SERVICE.

6.7 Your Responsibility to Verify

You are solely responsible for:

• Independently verifying information before relying on it for any purpose
• Evaluating the accuracy, completeness, and suitability of stream data for your use cases
• Implementing appropriate error handling, validation, and testing in your systems
• Not using stream data for mission-critical, safety-critical, or life-critical applications without independent verification and backup systems
• Maintaining your own copies and backups of data

6.8 LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) Exclusion of Consequential Damages. SYNORB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO:

• Lost profits, revenue, sales, or business opportunities
• Lost or corrupted data
• Business interruption or operational downtime
• Loss of goodwill, reputation, or brand value
• Cost of substitute services or replacement data
• Losses from business decisions, strategies, or investments based on stream data
• Losses from trading, investment, or financial decisions
• Losses from inaccurate, incomplete, delayed, or erroneous data
• Losses from reliance on incorrect or misleading information
• Third-party claims arising from your use of stream data or the Services
• Regulatory fines, penalties, or enforcement actions
• Damage to customer relationships, partnerships, or contractual obligations

EVEN IF SYNORB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE REASONABLY FORESEEABLE.

(b) Monetary Cap on Liability. SYNORB'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY, SHALL NOT EXCEED THE LESSER OF:

• (i) THE TOTAL AMOUNT YOU PAID TO SYNORB IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR
• (ii) TEN THOUSAND U.S. DOLLARS ($10,000.00).

(c) Multiple Claims. The limitations in this Section 6.8 apply to all claims in the aggregate. Multiple claims, incidents, or causes of action do not expand the limitation of liability.

(d) Fundamental Basis of Bargain. THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION 6 APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THESE LIMITATIONS REFLECT THE ALLOCATION OF RISK BETWEEN THE PARTIES AND ARE A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND SYNORB. THE SERVICES AND PRICING WOULD NOT BE PROVIDED WITHOUT THESE LIMITATIONS.

(e) Maximum Extent Permitted. IF ANY APPLICABLE LAW RESTRICTS OR PROHIBITS ANY PORTION OF THE LIMITATIONS OR EXCLUSIONS IN THIS SECTION, SUCH LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

6.9 Express Waiver of Data Quality Claims

BY USING THE SERVICES, YOU EXPRESSLY WAIVE, RELEASE, AND DISCHARGE ANY AND ALL CLAIMS, DEMANDS, CAUSES OF ACTION, OR LIABILITY AGAINST SYNORB RELATING TO OR ARISING FROM:

• Inaccurate, incorrect, incomplete, misleading, or erroneous stream data
• Outdated, stale, or non-current information
• Delayed, late, or untimely data updates or publications
• Errors in summaries, narratives, extracts, or research content
• Omissions of relevant or material information
• Mischaracterization, misinterpretation, or misrepresentation of source data
• Technical errors in data processing, transformation, or delivery
• Data format issues, compatibility problems, or schema changes
• Unavailable, missing, or discontinued data streams or features
• Changes to data structures, formats, or delivery mechanisms

YOU ACKNOWLEDGE THAT THESE RISKS ARE INHERENT IN AUTOMATED DATA SERVICES AND THAT YOU VOLUNTARILY ASSUME ALL SUCH RISKS.

7. Indemnification

7.1 Your Indemnification Obligations

You agree to indemnify, defend (at Synorb's option), and hold harmless Synorb Inc., its parent companies, subsidiaries, affiliates, and their respective officers, directors, employees, agents, shareholders, representatives, licensors, suppliers, and service providers (collectively, "Synorb Parties") from and against any and all third-party claims, actions, proceedings, demands, losses, damages, liabilities, settlements, costs, and expenses (including reasonable attorneys' fees, expert witness fees, and litigation costs) arising from or related to:

• Your access to or use of the Services
• Your violation of any provision of these Terms or any applicable law
• Your infringement or misappropriation of any intellectual property rights
• Your violation of any rights of any third party
• Your use of the Services in violation of Section 3.3, including resale or unauthorized distribution
• Any content, data, materials, or information you submit through the Services
• Claims arising from products, services, or applications you create using stream data
• Your negligence, willful misconduct, fraud, or bad faith
• Your violation of any law, regulation, or requirement
• Unauthorized access to or use of the Services through your account or credentials

7.2 Indemnification Procedures

(a) Notice. Synorb will provide you with prompt written notice of any claim subject to indemnification.

(b) Control of Defense. You will have the right to control the defense and settlement of any indemnified claim using counsel reasonably acceptable to Synorb, provided that:

• You may not settle any claim that admits liability on behalf of Synorb or imposes obligations on Synorb without Synorb's prior written consent
• Synorb may participate in the defense at its own expense
• You must conduct the defense diligently and in good faith

(c) Cooperation. Synorb will reasonably cooperate with you in the defense of any claim, at your expense.

(d) Synorb's Right to Assume Control. If you fail to assume the defense within ten (10) business days of notice, Synorb may assume control at your expense.

7.3 Settlement Restrictions

You may not settle any claim in a manner that:

• Requires Synorb to admit fault, liability, or wrongdoing
• Imposes any financial obligation on Synorb
• Requires Synorb to take or refrain from taking any action
• Grants any rights that affect Synorb's Services or intellectual property
• Does not include an unconditional release of all Synorb Parties

7.4 No Limitation on Other Remedies

Your indemnification obligations are in addition to, and not in lieu of, any other remedies available to Synorb.

7.5 Survival

This Section 7 survives the termination or expiration of these Terms.

7.6 Exception to Monetary Cap

Notwithstanding Section 6.8, the monetary limitations on liability DO NOT APPLY to your indemnification obligations under this Section 7. Your indemnification obligations are uncapped and unlimited.

8. Synorb's Limited Indemnification

8.1 Synorb Indemnification

Synorb will indemnify and hold you harmless from third-party claims that the Services, when used in strict compliance with these Terms, infringe a valid U.S. patent, copyright, or trademark, provided that:

• You provide Synorb with prompt written notice of the claim
• You grant Synorb sole control of the defense and settlement
• You provide reasonable cooperation at Synorb's expense

8.2 Synorb's Remedies

If the Services are, or in Synorb's opinion are likely to become, the subject of an infringement claim, Synorb may at its sole option:

• Procure the right for you to continue using the Services
• Replace or modify the Services to make them non-infringing
• Terminate your access and refund prepaid fees for the unused portion

8.3 Exclusions from Synorb Indemnification

Synorb has no indemnification obligation for claims arising from:

• Use of the Services in combination with non-Synorb products
• Modification of the Services by anyone other than Synorb
• Your use of the Services in violation of these Terms
• Third-party content accessed through Discovery Streams
• Use after Synorb notified you to discontinue use due to infringement
• Compliance with your specifications or requirements

8.4 Exclusive Remedy

This Section 8 states Synorb's entire liability and your exclusive remedy for intellectual property infringement claims.

9. Term and Termination

9.1 Term

These Terms commence when you accept them and continue until terminated by either party.

9.2 Termination by You

You may cancel your account at any time through your dashboard. Cancellation takes effect at the end of your current billing period. No refunds will be provided for partial billing periods.

9.3 Termination by Synorb

We may suspend or terminate your account immediately, with or without notice, if you:

• Breach any provision of these Terms
• Engage in fraudulent activity or payment disputes
• Fail to pay fees when due
• Use the Services in a manner that creates legal liability or security risks
• Violate applicable laws or regulations

9.4 Effect of Termination

Upon termination:

• Your license to use the Services terminates immediately
• You must cease all use of stream data and delete all cached content
• Synorb may delete your account data and related information
• You remain liable for all fees incurred prior to termination
• Sections 5, 6, 7, 8, 10, and 11 survive termination

10. Intellectual Property

10.1 Synorb Intellectual Property

The Services, including all content, features, functionality, software, technology, algorithms, user interfaces, trademarks, service marks, logos, and copyrights, are owned by Synorb Inc. and protected by U.S. and international intellectual property laws.

10.2 Reservation of Rights

These Terms do not transfer any ownership rights to you. All rights not expressly granted are reserved by Synorb.

10.3 DMCA Compliance

We respect intellectual property rights. If you believe content accessible through the Services infringes your copyright, contact us at legal@synorb.com with:

• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location
• Your contact information
• A statement that you have a good faith belief that use of the material is not authorized
• A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner

11. Customer Representations and Warranties

11.1 Your Representations

You represent, warrant, and covenant that:

• You have the legal capacity and authority to enter into these Terms
• You understand stream data may contain errors, inaccuracies, omissions, or delays
• You will not rely solely on stream data for critical decisions without independent verification
• You will implement appropriate testing, validation, and error handling
• You understand and accept the disclaimers and limitations in Sections 6, 7, and 8
• You understand Synorb functions as a technology platform, not an advisor
• You have independently assessed the Services and determined they are suitable
• You will comply with all applicable laws when using the Services
• You have read, understood, and agree to be bound by these Terms

11.2 Acknowledgment of Risk

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT YOU VOLUNTARILY ASSUME ALL RISKS ASSOCIATED WITH DATA QUALITY, ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, AND SUITABILITY FOR YOUR PURPOSES.

12. Support and Issue Reporting

12.1 Support Services

Synorb may provide support services including:

• Documentation, API references, and technical guides
• Email support at support@synorb.com
• Dashboard tools and account management features
• Error reporting mechanisms

12.2 No Service Level Agreement

Support services are provided on a best-efforts basis without any service level agreement (SLA), guaranteed response time, or guaranteed resolution time. Synorb does not guarantee that:

• Support requests will be answered or acknowledged
• Issues will be resolved or corrected
• Reported errors will be fixed
• Feature requests will be implemented
• Any particular level or quality of support will be provided

The availability and quality of support services may vary by subscription plan but do not constitute a warranty or guarantee.

12.3 Error Reporting

(a) You may report suspected errors, data quality issues, or technical problems to support@synorb.com or through dashboard tools.

(b) Reporting an error or issue does not:

• Create any obligation for Synorb to investigate, respond, or take action
• Constitute acknowledgment by Synorb that an error exists
• Extend any limitation period for bringing claims
• Waive any disclaimers, limitations, or protections in these Terms
• Create any duty or liability on Synorb's part to correct the reported issue

(c) Synorb may, but is not obligated to:

• Acknowledge receipt of error reports
• Investigate reported issues
• Provide updates on investigation status
• Notify you of any corrective actions taken
• Implement fixes, corrections, or improvements

12.4 Continuous Improvement

Synorb continuously works to improve the Services, including:

• Enhancing data processing algorithms and methodologies
• Expanding and improving data sources
• Increasing accuracy, completeness, and timeliness of stream data
• Adding new features, streams, and functionality

HOWEVER, THESE IMPROVEMENT EFFORTS ARE DISCRETIONARY, VOLUNTARY, AND DO NOT CREATE ANY OBLIGATION, WARRANTY, GUARANTEE, OR COMMITMENT. PAST IMPROVEMENTS, CORRECTIONS, OR RESPONSIVENESS DO NOT GUARANTEE FUTURE PERFORMANCE OR CREATE EXPECTATIONS OF FUTURE ACTION.

13. Service Availability

13.1 No Uptime Guarantee

Synorb does not guarantee any specific uptime percentage, availability, reliability, or performance level for the Services.

13.2 Best Efforts

While Synorb makes commercially reasonable efforts to provide reliable and available Services, we do not guarantee:

• 24/7 availability or continuous access
• Any particular uptime percentage (such as 99%, 99.9%, or any other level)
• Maximum downtime limits or thresholds
• Response times or resolution times for outages or incidents
• Advance notice of maintenance windows or downtime

13.3 Maintenance and Downtime

Synorb may perform scheduled or emergency maintenance at any time, with or without advance notice, which may result in service interruptions, downtime, or degraded performance.

13.4 No Credits or Compensation

Service interruptions, outages, downtime, performance issues, data delays, or quality issues do not entitle you to service credits, refunds, fee reductions, or any other compensation except as may be required by applicable law.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

14.2 Jurisdiction and Venue

(a) Exclusive Jurisdiction. Any dispute, claim, or controversy arising from or relating to these Terms or the Services must be resolved exclusively in:

• The United States District Court for the District of New Jersey, sitting in Newark, New Jersey; or
• The Superior Court of New Jersey, Hudson County, sitting in Jersey City, New Jersey

You irrevocably consent to the personal jurisdiction and venue of these courts and waive any objection based on inconvenient forum, improper venue, or lack of jurisdiction.

(b) Exception for Injunctive Relief. Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights, prevent unauthorized access, or enforce confidentiality obligations.

(c) Class Action Waiver. YOU AND SYNORB AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE PROCEEDING. This waiver applies to all forums.

(d) Small Claims Court. Either party may bring an individual action in small claims court in Hudson County, New Jersey, if the claim qualifies.

14.3 Special Provisions for Data Quality Claims

Any claim alleging that stream data was inaccurate, incomplete, delayed, misleading, erroneous, or otherwise deficient must:

• Be brought within six (6) months of the date you first accessed the allegedly deficient data
• Include specific identification of the data at issue (stream identifier, date, specific content)
• Demonstrate actual, direct damages proximately caused by the alleged deficiency
• Remain subject to the liability limitations in Section 6.8

14.4 Mandatory Informal Dispute Resolution

Before filing any legal action, lawsuit, or formal proceeding, you must:

• Send written notice to legal@synorb.com describing the dispute in detail
• Negotiate in good faith with Synorb for thirty (30) days to resolve the dispute informally
• Provide Synorb a reasonable opportunity to cure any alleged breach

Failure to complete this process may result in dismissal of your claims and potential recovery by Synorb of its attorneys' fees and costs.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any Order Forms or invoices, constitute the entire agreement between you and Synorb Inc. regarding the Services and supersede all prior agreements, proposals, representations, and understandings.

15.2 Modifications to Terms

We may update these Terms by posting revised versions at synorb.com/terms and providing notice via email or dashboard. Material changes take effect thirty (30) days after notice. Continued use after the effective date constitutes acceptance. If you do not agree to changes, you must discontinue use and may cancel within the 30-day notice period for a prorated refund.

15.3 Severability

If any provision is held invalid, illegal, or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed. The remaining provisions remain in full force.

15.4 No Waiver

No waiver of any provision shall be deemed a waiver of any other provision. Synorb's failure to enforce any right shall not constitute a waiver of such right.

15.5 Assignment

You may not assign these Terms without Synorb's prior written consent. Any attempted assignment is void. Synorb may freely assign these Terms in connection with a merger, acquisition, or sale of assets.

15.6 Force Majeure

Neither party shall be liable for delays or failures due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, epidemics, pandemics, strikes, or interruptions to internet connectivity or utilities.

15.7 Notices

All notices must be in writing and delivered to:

15.8 Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except as expressly stated (such as the Synorb Parties in Section 7).

15.9 Independent Contractors

You and Synorb are independent contractors. These Terms do not create a partnership, joint venture, agency, employment, or franchise relationship.

15.10 Export Control Compliance

You agree to comply with all applicable export control laws and regulations, including the Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR). You represent that you are not located in, under the control of, or a national of any embargoed country or on any U.S. government prohibited parties list.

15.11 Government Use

If you are a U.S. government entity, the Services constitute "Commercial Computer Software" and "Commercial Computer Software Documentation" as defined in FAR 12.212 and DFARS 227.7202, licensed with only those rights granted to non-governmental customers.

15.12 Contact Information